Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, billing and shipping addresses, and payment information.

How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our services and develop new features

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using BakeVista services, you accept and agree to be bound by the terms and provision of this agreement.

Services

BakeVista provides premium baking services including custom cakes, artisan bread, pastries, and catering services. All services are subject to availability and our acceptance of your order.

Orders and Payment

• All orders must be placed in advance with appropriate notice
• Custom orders require 50% deposit upon order confirmation
• Final payment is due upon delivery or pickup
• We accept major credit cards and cash payments

Cancellation Policy

Custom orders may be cancelled up to 48 hours before the scheduled delivery/pickup date. Deposits for cancelled orders are subject to a 25% processing fee.

Delivery

Delivery is available within our service area for an additional fee. Delivery times are estimates and may vary due to traffic and weather conditions.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery/pickup.

Limitation of Liability

BakeVista shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

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Disclaimer

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, BakeVista excludes all representations, warranties, and conditions relating to our website and the use of this website.

Allergen Information

Our kitchen processes products containing wheat, eggs, milk, soy, tree nuts, and peanuts. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free from allergens.

Dietary Restrictions

Please inform us of any dietary restrictions, allergies, or special requirements when placing your order. We will make every effort to accommodate your needs, but cannot guarantee complete allergen-free products.

Product Variations

As our products are handcrafted, slight variations in appearance, color, and size may occur. Product images on our website are for illustration purposes and may not exactly match the final product.

Storage and Handling

Proper storage and handling of our products is the responsibility of the customer upon delivery or pickup. We are not responsible for products that spoil due to improper storage.

Seasonal Availability

Some ingredients and products may have seasonal availability. We reserve the right to substitute ingredients or modify recipes based on availability while maintaining quality standards.

Contact Information

For questions about our products, ingredients, or allergen information, please contact us at [email protected] or +1 (310) 409-3418.